Nobody should buy a ticket from them.
I paid $1400 and purchased a round trip ticket between Los Angeles and Istanbul, Turkey.
Then my business partner wanted me to stay 5 more days. I called cheaptickets.com and asked them to change my plan.
They said I have to pay $75 as penalty to cheaptickets.com and $135 to the airplane. And the flight difference was $1200, so I needed to pay $!410, which was more than buying a new ticket.
It took me an hour because they put me on hold for 20 minutes two times.
I called Turkish airline and they confirmed that a flight was available for the same price, but since I purchased it through an agency, I need to go through them.
So I went back to cheaptickets.com. Now the girl said I needed to pay $310 because she needed to reserve a new flight and the fare difference was $100.
I said I will think about and return the next day.
The next day, a guy answered and did exactly the same thing as the first person. He put me on hold for 20 minutes and told me the flight difference was $1200.
When I said I was told to pay $310 for changing the schedule, the guy said flight schedule changes every day and now it was $1200 more. I had just checked online that it was actually $1385.88.
This is a very unethical company that tries to make money by telling lies. Everytime I call they say different stories.